Frequently Asked Questions

Here is the list of frequently asked questions. If you have any other questions, feel free to contact us. We’ll be happy to help.


Our prescription delivery service is free.

We accept all major insurance plans, including Medicaid and Medicare.

You can send your prescriptions to Deliver My Meds by informing your doctor, who may need our National Council for Prescription Drug Programs (NCPDP), which is 5827970.

To transfer your prescription refills to Deliver My Meds, you can fill out this form [hyperlink to the form that exists on the Landing Page].

Not a problem. E-mail us at

No. Our strip packaging service is free of cost to you and your insurance company. Our goal with “The Compass” is to help you with your medication regimen.

Absolutely. You can call Deliver My Meds to speak with an expert to provide updates to your health which will be recorded appropriately. You can also update your health information by logging into the Deliver My Meds portal to let us know of any changes in your condition.

If you need to update your insurance information, you can call Deliver My Meds to speak with our staff or log on to the Deliver My Meds portal to update with your new plan.

Any information that you provide to Deliver My Meds is strictly confidential and in accordance with the Health Insurance Portability and Accountability Act (HIPAA).


Once we receive the prescription notification, our team will immediately call the patient to verify their address for delivery, allergies, and insurance information.

Yes. Let us deal with the insurance companies so that you can focus on providing care to your patients.
Yes, you can! If you would like to refer a patient for our strip packaging service, you can call us at (631) 323-6337 and our intake specialist will coordinate with you on setting them up on the plan.
Yes. Our pharmacists and clinical staff work with healthcare providers as part of the patient’s care team. We work closely with patients to provide them with education and resources to help manage chronic or life-threatening conditions, and provide updates to their provider accordingly.

Support and Advice

Yes, you can chat directly with a professional for any information regarding your prescription, medication, or dosage.

Deliver My Meds offers 24 hour support to our valued customers.


Once you sign up with Deliver My Meds, you will receive a text to schedule a delivery.
Yes, if Deliver My Meds is informed prior to the delivery about who will sign for your delivery.
Deliver My Meds is available in Suffolk and Nassau County.
Yes, you need to be home for delivery or assign someone to collect the delivery on your behalf.

COVID-19 Vaccine

Yes, we do administer the COVID Vaccine, we currently offer the Moderna two dose vaccine.
28 Days after you receive the 1st dose. At Deliver My meds once you receive the 1st dose at checkout time, we create your 2nd dose, so you are guaranteed receiving both doses.