Deliver My Meds Privacy Policy
Effective Date: April 2, 2019
Deliver My Meds is committed to protecting your privacy and ensuring that your personal information is handled securely. This policy outlines what personal information we collect, how it is used, and with whom it is shared. We may update this policy periodically, and it is your responsibility to review this page for any changes.
1. Terms of Service for SMS Communications and Consent for SMS Communication
By providing my phone number to Deliver My Meds, you agree and acknowledge that Deliver My Meds, may send text messages to your wireless phone number for updates related to healthcare equipment, healthcare services, prescription deliveries, billing and account notifications. Mobile opt in, SMS consent or numbers for the purpose of SMS are not shared with any third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
If you have consented to receive text messages from Deliver My Meds, you may receive text messages related to healthcare equipment, healthcare services and prescription deliveries. Below is an example:
- Good morning Peter, This Deliver My Meds, we wanted to give you a courtesy reminder of your scheduled prescription delivery tomorrow at 11 CST, please give us a call at 1-469-490-3759 or reply to this message with any questions or concerns.
Standard Messaging Disclosures
Message and data rates may apply
Message Frequency: SMS frequency will be between 5-1000 messages daily company wide.
You can opt-out at any time by texting “STOP”. Reply “Start” to opt in to receive text messages again.
For assistance text “HELP” or visit our Privacy Policy and SMS terms and conditions. https://delivermymeds.com/privacy-policy/
2. Information We Collect
We collect personal information such as your name, phone number, email address, and other details necessary to provide our services. This information is collected when you create an account, place an order, fill out a form, or sign up for updates.
3. Use of Information
We use the information you provide to:
- Process orders and deliver products.
- Communicate with you about your orders, promotions, and updates.
- Provide customer support and respond to inquiries.
- Send SMS messages regarding order status or important updates.
4. Who Your Personal Information Is Shared With
We do not sell, distribute, or share your personal information with third parties except:
- When required by law
- With your explicit written consent
- With business associates who perform necessary functions (e.g., billing services) under strict confidentiality agreements
5. No Sharing of Phone Numbers with Third Parties
Deliver My Meds will not share, sell, or rent your phone number or any other personal information to third parties or affiliates for marketing purposes. We are committed to ensuring your information remains secure and private.
6. Data Security
We use industry-standard encryption methods to protect your personal information. However, no data transmission method over the internet or electronic storage can be guaranteed to be 100% secure. We strive to protect your information to the best of our abilities but cannot guarantee absolute security.
7. Notification of Data Breach
Although we take strict security measures, in the unlikely event of a data breach, we will notify affected individuals within 60 days of discovery, providing details and recommended actions.
8. Use of Cookies
Cookies help analyze web traffic and customize your online experience. You can modify your browser settings to decline cookies, though this may affect website functionality.
9. Links to Third-Party Websites
Our website may contain links to external sites. We do not control these sites and are not responsible for their privacy practices.
Deliver My Meds’ Protection of Protected Health Information (“PHI”)
Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we are required to maintain the confidentiality of your Protected Health Information (PHI) and provide notice of how we use and disclose it.
10. Use and Disclosure of PHI
We may use or disclose PHI for the following purposes:
- For Treatment – To healthcare professionals involved in your care.
- For Payment – To bill and collect payment from insurance providers.
- For Healthcare Operations – To evaluate and improve our services.
- For Health-Related Benefits – To inform you about relevant services or products.
- For Individuals Involved in Your Care – To family members or caregivers, unless you object.
- For Business Associates – To trusted partners who assist in providing services.
- For Legal Compliance – As required by law, such as judicial proceedings, law enforcement, or public health reporting.
Your Rights
- You can opt-out of SMS communications at any time by following the instructions provided in the message or by contacting our customer service team.
- You can access, update, or delete your personal information by contacting us.
Changes to the Privacy
Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.